TextCatcher is a service provided by Crigler Realty Group LLC (“we,” “us,” “our”). This policy explains what we collect, how we use it, and the choices you have.
1) What we collect
- Account & contact info you provide (e.g., email, name).
- Campaign inputs: CSV files with phone numbers, message text, optional images, scheduling preferences.
- Payment info: handled by our processor (Stripe). We do not store full card numbers.
- Operational data: logs, file names, counts, IPs, timestamps, delivery status from our SMS provider (e.g., Twilio).
- Support messages you send to us.
2) How we use data
- To run campaigns you request (upload → price → pay → send/schedule).
- To deduplicate numbers, validate formats, estimate pricing, and generate receipts.
- To operate, secure, troubleshoot, and improve the service.
- To meet legal and carrier (A2P 10DLC) compliance requirements.
3) Legal basis & consent
You must have valid opt-in consent from recipients before uploading numbers or sending texts. We rely on your certification of consent. You’re responsible for honoring STOP/HELP and other opt-out obligations.
4) Sharing
We share data with vendors only as needed to provide the service—for example:
- Stripe for payments
- Twilio (or similar) for SMS/MMS delivery
- Hosting, storage, and security providers
We do not sell customer lists.
5) Retention
- Uploaded files (CSV/images) and receipts are kept to operate/satisfy audits and disputes.
- We can delete stored uploads on request if no legal/compliance hold applies (see “Your rights”).
6) Security
We use reasonable technical and organizational measures (access controls, TLS in transit, restricted storage). No method is 100% secure; please protect your credentials.
7) Cookies & tracking
We use minimal cookies necessary to operate the site. We do not use third-party advertising cookies.
8) Your rights
- Access, correct, or delete your data where applicable.
- Request deletion of stored uploads we control (subject to legal retention and billing records).
- Contact us at info@textcatcher.com or (251) 232-1328.
9) Children
TextCatcher is not for children under 13 and does not knowingly collect their data.
10) Changes
We may update this policy. The “Last updated” date will change, and material changes will be highlighted.